Terms of Service

Brickmedia.co.uk has laid down some terms of usage as well as a privacy policy, which all users, including clients, are supposed to pay heed to.

Terms of Usage

Material Rights

All rights including copyright, of material published on the site are owned by the site itself. Any act of copying, distributing or adaptation of the content of the website without Brickmedia’s permission is punishable under law.

Trademark

Trademarks and the company logo can be registered in certain circumstances to BrickMedia.

Availability

Internet is a medium, subject to interference and delays. Therefore, the web site does not take any responsibility in faulty transactions or delays caused due to an irregular internet connection or service.

Online Transactions

The terms, conditions and the privacy policy mentioned on the website govern all the transactions of Brickmedia.co.uk.

General Conditions

A client party can be excluded from the terms and conditions at Brickmedia’s discretion. Any promotional offers that are made on the site are subject to change with time. Terms and condition are provided on the site.

The Knowledge Tank

The information provided on the site is made as accurate and polished as possible. Brickmedia takes no responsibility for inaccuracies or content related to obscenity, defamation and blasphemy. We also reserve an exclusive right to refurbish any queries made by you to increase the quality of our services.

General Terms and Conditions

Pricing Terms

All prices are inclusive of delivery and packing charges and VAT, and are in J sterling. Any exclusive exemption would be separately marked on the web site itself. Prices may fluctuate, without notice, and would only be altered to your benefit if you have confirmed the order.

Payment

Payment options include cheque, postal money order or conventional money orders when ordering via post. You can also pay through credit or debit card of major bank’s while ordering the product over the phone. HSBC Secure e-payments are immediately processed when ordered through a card, while a cheque is only processed five days before the product is shipped.

Foreign Clients

Though we have designed our web site with the UK clients as a target base, foreign queries are also welcome. An advantage for our foreign customers is that the UK Sales Tax or VAT isn’t applicable in their case, though shipping charges have to be paid off on a higher note. Call for more details.

Product Visibility and Availability

The images, especially the colours of the products on the web site may not be available always. Stocks may also not last, with small disparities in the site. The date and time of the order may not match with the provided tentative dates. However, we try and remove all such technical glitches and keep you informed during the whole process.

Accepting Orders, Security and Delivery

While you place an order for a product, it’s only after accepting it and sending you a confirmation mail to check and correct errors if any, do we set the deal to be a legal contract. The acceptance of the order may depend on several things, such as confirmation of your identity, your and valid payment methods.

We strive to maintain a secure and safe transaction process, and keep the transaction confidential as far as possible. Even though we cannot specify the exact time and date of the product delivery, we do inform you within 48 hours before the product is dispatched.

All deliveries are to be signed into acceptance, and any damaged goods (before you signing it on as the owner) should be refused acceptance on delivery.

Cancellations

While we maintain a cancellation policy, the product order can only be cancelled by notifying us before or after 14 days of the dispatch acceptance. Moreover, the product, even if opened, should be unscratched and should be in the same state as it was, when dispatched.

All the cancelled products have to be returned at the client’s own expense, and certain travel and shipping charges have to be provided once we arrive to retrieve the cancelled product.

Transit Damage & Faulty Goods

We take utmost care to package and ship products to guard them against any damage during transit. However, if any damage occurs, you should refuse acceptance of the delivery. If you have come to know of the damage after opening the parcel, inform us within 48 hours, and we shall replace the product as soon as possible. Faulty goods are liable to a full refund or replacement, provided that the fault has developed within 28 days of the delivery. This excludes faults caused by accidents, misuse or negligence on the part of the client.

Legal and Copyright Issues

English laws are applicable on the sales of this web site and all disputes are subject to jurisdiction under the English court of law. The home site of Brickmedia.co.uk is the sole liable site for these terms and conditions. Outbound links do not fall under this category.

Brickmedia.co.uk owns the copyright to all material and content published in its site and you as the user cannot duplicate or create any derivative content from them. Neither can you broadcast, copy, republish, reproduce, transmit and link the content to any other web site or media form, without the prior permission of Brickmedia.

Privacy Policy

The privacy policy laid down here is for the website only, and not for all pages of the parent company, Brickmedia.co.uk. We do provide third parties involved in transactions, with client statistics such as sales, traffic graphs etc. It would not disclose any confidential information for personal identification.

Personal Information

We have to respond to the clients’ queries, so there is the necessity for personal information like name, e-mail, address and contact number. This is not only necessary for client identification, but is also important to contact the client for various details regarding sales, payment and support. Be assured, this information would not be shared to any third party contacts without your permission, unless forced by authorized legislation. Moreover, the site may also access some definite information pieces as well as track your system’s IP address, browser differentiation, traffic details and allied references of the web sites.

Security

Though every network and business transaction over the internet is prone to security breaches and unauthorized access, Brickmedia.co.uk has taken extreme care to make your transaction as secured as possible. For instance, we encrypt all data that refers to payment and card statistics during a transaction.

Precision of Collected Data

Brickmedia.co.uk will try at its earnest to rectify, erase, and modify any personal data for better operation of the site.

Visitor Identification Issues

‘Cookies’ can be placed on systems by the site to track and identify different clients. It helps in viewing information provided on your hard disk drive as placed by the cookie itself. It is a tried and tested industry standard and is applicable for identification all over the world. However, if you wish to be notified about the placement of the cookies or you do not want to accept the inbound cookies, change the settings of your browser to do the same.

‘Minor’ Issues

Information cannot be submitted to this site by people under the age of 18, unless supervised by a guardian. Nor can the former make any business transactions or buy from the site, unless authorized by applicable legislation.

Alterations

Brickmedia.co.uk holds all right to change or limit the access to the site without any prior notice, and even change the Privacy Policy, for the benefit of the company as well as for the clients.